5 Tough Situations You’ll Eventually Face When Managing People

As a business owner, managing people is by far the toughest responsibility of all. Every person is...

Cracking the Code on Loyalty Programs: 5 Ways to Improve What You Offer Customers

How well is your retail store’s loyalty program working for you? What can you do to make your...

Beyond the Shop: The Manager’s Circle

If you’re an owner or even a manager of a pawn shop, the one thing I would advise you to do is get...

PRECIOUS-Gold steadies after worst fall since November 2016

The stronger dollar dampens demand for gold by making it costlier for buyers holding other...

Bad Boss Awards: 15 Signs You Might be the Winner and What You Can Do About It

You may not think there are that many bad bosses out there. But think again: Clearly, the idea of...

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Why Blue Diamonds Are the New Rock Stars

Blue diamonds are extraordinarily rare, but the records they set at auction are not. In November 2015 the Blue Moon diamond—a 12-carat Internally Flawless Fancy Vivid Blue gem—shattered a sales record when it was hammered down at Sotheby's in Geneva for $48.5...

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Discover CEO endorses PIN security for EMV cards

Speaking last week at the Electronic Transactions Association's annual gathering in Las Vegas, Discover Financial Services Chairman and CEO David Nelms dialed up the pressure to make EMV credit cards more secure through the use of a personal identification number...

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EMV: Chargebacks Hitting Merchants of All Sizes

U.S. merchants of all sizes - not just smaller retailers - have seen significant increases in chargebacks in the wake of the Oct. 1, 2015, EMV fraud liability shift date, says Liz Garner, vice president of the Merchant Advisory Group, which represents large...

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