4 Signs Your Customer Service Strategy is Failing

How do you treat people who want to support your business? Do you put them on hold? Do you wait to...

Data Age Welcomes Onboard Check City, Full-Service 31-Store Chain

Data Age Business Systems, developer of PawnMaster, the industry-leading pawn management software...

Pawnbrokers 20/20 : If you fail to plan, you plan to fail

I once had a boss who used to say “If you fail to plan, you plan to fail.” I never forgot that and...

Mark Your Calendar: Windows 7 Support Ends January 14, 2020

You will no longer be able to get support for your Windows 7 system post from the mid-January 2020.

The Value of Customer Relations

Relationships are built from the heart. You have to want to help others and make the world a...

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4 Signs Your Customer Service Strategy is Failing

4 Signs Your Customer Service Strategy is Failing

How do you treat people who want to support your business? Do you put them on hold? Do you wait to respond to their messages until it’s convenient for you? Do you ignore their feedback on your business? If you have trouble answering any of these customer service...

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Pawnbrokers 20/20 : If you fail to plan, you plan to fail

Pawnbrokers 20/20 : If you fail to plan, you plan to fail

I once had a boss who used to say “If you fail to plan, you plan to fail.” I never forgot that and I am perplexed at the number of operators that don’t prepare a yearly budget, nor do they plan anything for the many holidays and sales events that occur each year. In...

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The Value of Customer Relations

The Value of Customer Relations

Relationships are built from the heart. You have to want to help others and make the world a better place. Try building a relationship solely on financial gain and it will most certainly backfire. This is where a lot of business owners fail. Real recognizes real....

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Secrets of Increasing Traffic Revealed

Secrets of Increasing Traffic Revealed

Your company’s website is essentially the face of your brand that is there to make a great first impression. Even more, your website should provide information, answer questions, and close sales. But, none of that can be achieved when you aren’t attracting traffic to...

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Guest Blog: Who’s watching your POS?

Guest Blog: Who’s watching your POS?

In 1626 a Dutchman named Peter Minuit bought Manhattan from the Lenape Indians for twenty-four dollars’ worth of glass beads. This single transaction has been labeled throughout history, “the greatest swindle of all time.” While a disastrous transaction of this...

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No One Can Counterfeit an Elephant

No One Can Counterfeit an Elephant

Destiny Soria’s got it right when it comes to fake watches. Her quote epitomizes the exact opposite of what the counterfeit or so-called by some “replica” watch market is doing today. The World Wide “FAKE” watch market generates $1 billion in revenues. Some 40 million...

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Bill Booth Named Vice President of Product Development

Bill Booth Named Vice President of Product Development

Data Age Business Systems, developer of PawnMaster pawn management software, names Bill Booth Vice President of Product Development. Data Age Business Systems, developer of PawnMaster pawn management software, continues to lead the way as the pre-eminent supplier of...

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Guest blog: Tips on Testing Jewelry Scrap Part 1

Guest blog: Tips on Testing Jewelry Scrap Part 1

There is a continuing evolution and sophistication regarding the types of jewelry alloys you will encounter in your scrap buying. With higher metal prices, even legitimate manufacturers are trying to find ways to reduce their wholesale price of newly finished jewelry....

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Dave Larson named Director of Client Development for Data Age

Dave Larson named Director of Client Development for Data Age

Data Age Business Systems, developer of PawnMaster, the industry-leading pawn management software, is pleased to announce the onboarding of Dave Larson as Director of Client Development. Dave’s background in the collateral loan industry spans out more than 20 years....

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Refiners vs. Smelters: The Benefits of Using an ACTUAL Refiner

Refiners vs. Smelters: The Benefits of Using an ACTUAL Refiner

Do you know the difference between a Refiner and a Smelter or Buyer? If you don’t, you’re not alone. Many companies sell their gold to smelters or other middleman companies that call themselves refiners but are not ACTUAL refiners. “So what’s the difference?” A...

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15 Scarcity Marketing Tactics That Will Boost Your Sales

15 Scarcity Marketing Tactics That Will Boost Your Sales

What is scarcity marketing? Basically, it’s the tactic of increasing demand for a particular product or service based on the idea that the item is rare or difficult to obtain. Why does this work? Customers tend to place a higher value on items that feel more exclusive...

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Cheat Sheet for Mastering Google My Business

Cheat Sheet for Mastering Google My Business

According to a study from Go-Globe, 18 percent of local searches lead to a sale within one day. And what do people normally use to search? That’s right — Google. So if you want people to find your local business in their searches, you need to make your business really...

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Consultant Do’s and Don’ts

Consultant Do’s and Don’ts

I have been in the IT field for over 25 years, and it is pretty common to be approached by consultants from every possible area. Social media has made it even more predominant. I came across this referenced article, and I couldn't help but share it since it really hit...

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