4 Signs Your Customer Service Strategy is Failing

How do you treat people who want to support your business? Do you put them on hold? Do you wait to...

Data Age Welcomes Onboard Check City, Full-Service 31-Store Chain

Data Age Business Systems, developer of PawnMaster, the industry-leading pawn management software...

Pawnbrokers 20/20 : If you fail to plan, you plan to fail

I once had a boss who used to say “If you fail to plan, you plan to fail.” I never forgot that and...

Mark Your Calendar: Windows 7 Support Ends January 14, 2020

You will no longer be able to get support for your Windows 7 system post from the mid-January 2020.

The Value of Customer Relations

Relationships are built from the heart. You have to want to help others and make the world a...

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Want Hard Proof that LinkedIn Works? Ask a Lawyer

This is the story of an old friend and new convert to social media marketing, a lawyer in Northern California named Mark D. Poniatowski who runs a small practice with just a handful of partners. They suffer from the traditional business development issue most small...

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West side pawn shop owner experiences two thefts in one week

Jeff’s Trading Post & Repairs has been at 238 N. Main Ave. for about two weeks, and the bars Jeff Decker ordered for the windows should be up any day now. Two thefts in one week and a smashed front window made the bars necessary, the 21-year-old pawn shop owner...

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Police investigate Greensboro pawn shop robbery

GREENSBORO − Police are investigating a robbery Thursday night at Velazquez Pawn. Police responded to the store, at 3632 Spring Garden St., at about 6:30 p.m.   Police said three men wearing hooded sweatshirts entered the store and one began shaking a gated door...

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South Shore Shooting Wounds Two Men in Pawn Shop

SOUTH SHORE — Two men were shot in an apparent pawn shop robbery in South Shore Friday morning, police said. The men, 49 and 29, were both shot in a leg about 10:15 a.m. in the 1900 block of East 79th Street, said Officer Janel Sedevic, a police spokeswoman. They were...

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Robber nabbed inside pawnshop

THE Eastern Mindanao Criminal Investigation and Detection Unit (EastMinCidu) is set to file charges before the City Prosecutor’s Office against a high-profile robbery suspect arrested for trying to pawn P1.8 million worth of stolen jewelry items at a pawnshop on San...

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ATF under investigation for undercover storefront stings

Just as America's premier gun-policing agency began to crawl out from under the embarrassment of Operation Fast and Furious, the Bureau of Alcohol, Tobacco, Firearms and Explosives is again under fire -- this time for tactical mistakes tied to a separate program...

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Cash-for-Gold shop opens near Sugarhouse Casino

A store that buys gold has opened up across Delaware Avenue from SugarHouse casino, and once again, neighborhood groups and city leaders are fighting it.“We were promised these kinds of businesses would be kept out, that this would never happen,” said Fishtown...

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Sales of gun parts worry ATF

It was John Zawahri’s failure to pass a background check that prevented him from buying a firearm in California several years ago. So the 23-year-old obtained an “unfinished receiver,” the metal piece that holds the critical mechanisms that allow guns to fire, and...

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China’s SMEs head for pawnbrokers as credit tightens

China’s tight credit environment has fostered some interesting financial innovation. In some cities, stacks of wool can be traded for an apartment. Amid this desperate demand for capital even pawnshops, a traditional lending channel, are changing how they operate....

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Gold settles lower after jump in consumer prices

Drop in U.S. jobless claims also keeps gold under pressure SAN FRANCISCO (MarketWatch) — Gold prices on Thursday gave back some of the gains they notched a day earlier and then some after a jump in consumer prices in the U.S. and a drop in jobless claims pointed to an...

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How To Use Technology for Its Highest and Best Use

For many of us, a standard calculator was our first introduction to technology. Therefore, it’s understandable why we still use technology predominantly for the purpose of automating mundane tasks such as mathematical functions, when we can be accomplishing so much...

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