4 Signs Your Customer Service Strategy is Failing

How do you treat people who want to support your business? Do you put them on hold? Do you wait to...

Data Age Welcomes Onboard Check City, Full-Service 31-Store Chain

Data Age Business Systems, developer of PawnMaster, the industry-leading pawn management software...

Pawnbrokers 20/20 : If you fail to plan, you plan to fail

I once had a boss who used to say “If you fail to plan, you plan to fail.” I never forgot that and...

Mark Your Calendar: Windows 7 Support Ends January 14, 2020

You will no longer be able to get support for your Windows 7 system post from the mid-January 2020.

The Value of Customer Relations

Relationships are built from the heart. You have to want to help others and make the world a...

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The Big Picture in Precious Metals

We’ve been focusing in on the shorter term charts for the precious metal complex for some time now which is important but we also need to keep a very close eye on the bigger picture as that over rides the shorter term charts. You really have to know the big picture...

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$20K reward offered to solve smash-and-grab firearms theft

A $20,000 reward is being offered to find the person responsible for burglarizing a northeast Georgia pawn shop and making off with firearms. Investigators believe that a church van stolen from Atlanta was used in a smash-and-grab burglary at Gene’s Pawn Shop in...

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19 Words That Will Make People Like You More

Want to make a better first impression and engender positive feelings that last a long time? Focus on what you say as much as what you do. First impressions can lead to lasting impressions. So to improve, a lot of people will tell you to dress better, read more (so...

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Hot Ice: The Tortuous Tale of the Pear-Shaped Diamond

The thought struck Steven Zaretsky during a party two years ago, when he looked over at his wife and the 7.35-carat, pear-shaped diamond hanging on a thin chain around her neck. It had been a gift from her father to her mother, and later, to her. What was it insured...

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EZCorp investigated by Consumer Financial Protection Bureau

​In a filing with the SEC, payday lender and pawn shop chain EZCorp Inc. disclosed it has received a civil investigative demand from the U.S. Consumer Financial Protection Bureau. The action by the Consumer Financial Protection Bureau, taken in February, is part of an...

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Top 10 Benefits to Working in a Pawn Shop

Being a pawnbroker means to be a lender, a banker of sorts. Pawnbroking is the oldest form of consumer credit. Pawnbrokers extend cash loans secured by merchandise which is pledged. The borrower has a fixed amount of time to come back and repay the loan and redeem...

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Rewards offered for leads in pawn shop gun theft

CORNELIA, Ga. (AP) — Federal agents and a trade group for the gun industry are offering $20,000 in rewards in hopes of solving the theft of firearms from a pawn shop in the northeast Georgia town of Cornelia. The federal Bureau of Alcohol, Tobacco, Firearms and...

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2014 Spring Seller Update: Seller standards update

Updates to seller standards designed to reward great service with more sales. Sellers who provide the great service that creates better shopping experiences and repeat sales stand to benefit from updates to seller performance standards coming with the August 20 seller...

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Stop Calling Tablets ‘Mobile’

Stop me if you've heard this one: Two guys are sitting in a Starbucks. One is tapping away on his Macbook Air. The guy next to him is busy pecking as well, on a keyboard attached to his iPad. Yet only one of these two are considered to be on a "mobile" device. Article...

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Gold price continues to fall on weak demand; silver rebounds

Gold prices dropped further at the domestic bullion market today due to lack of local buying support at existing levels as well as reduced offtake from jewellery stockists. Silver, however, regained some lost ground after its relentless slide on fresh demand from...

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AG sues Lonoke County pawnbroker over loans

LITTLE ROCK — Attorney General Dustin McDaniel filed a lawsuit Thursday accusing a Lonoke County pawnbroker of marketing illegal auto-title loans with interest rates of more than 300 percent to dozens of Arkansas consumers. Full report here 

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