4 Signs Your Customer Service Strategy is Failing

How do you treat people who want to support your business? Do you put them on hold? Do you wait to...

Data Age Welcomes Onboard Check City, Full-Service 31-Store Chain

Data Age Business Systems, developer of PawnMaster, the industry-leading pawn management software...

Pawnbrokers 20/20 : If you fail to plan, you plan to fail

I once had a boss who used to say “If you fail to plan, you plan to fail.” I never forgot that and...

Mark Your Calendar: Windows 7 Support Ends January 14, 2020

You will no longer be able to get support for your Windows 7 system post from the mid-January 2020.

The Value of Customer Relations

Relationships are built from the heart. You have to want to help others and make the world a...

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49% of Small Business Owners Can’t Sleep Over Cash Worries

49% of Small Business Owners Can’t Sleep Over Cash Worries

Small business owners operate under a great number of daily challenges to keep their dream alive, and the effect of these challenges can manifest themselves in numerous ways. The new report from Square reveals 49 percent of the respondents in its survey are not able...

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Investing in People, for People

Investing in People, for People

As Data Age/PawnMaster continues to gain an overwhelming market share in the industry, we always attribute our great success to our client base. Our number one focus is servicing our clients, and our world-class products have helped many brokers advance their...

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PawnMaster or Just Ruler of My #goldenballs?

PawnMaster or Just Ruler of My #goldenballs?

My usual response to those asking for the man that runs the business consists of a smirky glaring stare as if I did not fully hear their request. It usually rolls into my explanation that I’ve been in the Pawn industry 29 years and through two ex-husbands. Which then,...

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5 Business Skill Areas to Help You Succeed

5 Business Skill Areas to Help You Succeed

It’s no secret that business is one of the most popular fields of study for college students. Degrees in business and related subjects like finance, accounting, management and economics are traditionally chosen by those who are looking for versatile coursework based...

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Gold scores its highest finish in a week

Gold scores its highest finish in a week

Gold futures notched their highest finish in a week on Wednesday but maintained the tight trading range seen over the last several sessions, as U.S. stocks struggled to hold gains and the dollar stabilized.

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13-Year-Old Uncovers Silver Treasure of Viking King Bluetooth

13-Year-Old Uncovers Silver Treasure of Viking King Bluetooth

Give a kid a metal detector and there’s no telling what he’ll find—or what unlikely connections he may uncover. The AFP reports that a 13-year-old boy in Germany has discovered a thousand-year-old hoard of coins and jewelry. And it turns out the very old stash is...

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Beyond the Shop: Customer Loyalty Program

Beyond the Shop: Customer Loyalty Program

Customer loyalty programs are a great way to make customers feel valued and to get them to become repeat customers too. Utilizing any kind of tool that rewards loyalty is always a great idea, whether is a punch card or whether it is a gift card good for a certain...

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Have FUN with your Advertising

Have FUN with your Advertising

Advertising is all about getting your message across and making it memorable. You’ve heard the messages, you know the taglines – Maybe she’s born with it. Taste the rainbow. Just do it. Where’s the beef? We’ve all seen cavemen, frogs, and pink rabbits hawking...

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4 Mistakes to Avoid which are Hurting your Small Business

4 Mistakes to Avoid which are Hurting your Small Business

Most individuals interested in starting a small business are not interested in putting in all the necessary efforts because they want to be their own boss. In the beginning, all business owners work hard. They pay special attention to the requirements of customers and...

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Beyond the Shop: Sales and Events

Beyond the Shop: Sales and Events

Another great way to move inventory is regular sales and events. Some times this don’t need to be anything more than getting a couple of flat tables out in your parking lot and putting some aged inventory out there, cook some hotdogs. What you have to do is redisplay...

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Fact Checking Diamond Fluorescence: 11 Myths Dispelled

Fact Checking Diamond Fluorescence: 11 Myths Dispelled

If you’re shopping for a diamond engagement ring, you’ve probably heard about diamond fluorescence, along with varying opinions about its pros and cons. Let’s dig into a few common myths about fluorescence and D-to-Z color diamonds.

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These 7 Tips will Change the Way You Approach Hiring

These 7 Tips will Change the Way You Approach Hiring

Hiring staff can be a resource-draining process for any business, but it can be especially difficult for small businesses with limited means. For a small business, each new staff member can impact the company much more than a new staff member at a larger company with...

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2018 Florida Guns Law and Your PawnMaster Software

2018 Florida Guns Law and Your PawnMaster Software

For our valued customers in Florida who sell and pawn firearms, the following system settings changes can be made to help you remain compliant with Bill 7026, which Governor Rick Scott signed into law March 9th 2018. All FFLs should become familiar with the full 105...

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Beyond the Shop: Know Your Customers

Beyond the Shop: Know Your Customers

What I would tell you and something that most people do but, maybe not to the extent that they should is, really get to know your customers on a personal level. I had a store in Austin, Texas on Airport Boulevard, I had a manager, Alex Cancun who basically knew...

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How much are you really paying for your eCommerce software?

How much are you really paying for your eCommerce software?

While selling your inventory online is becoming a necessity, we want to bring awareness around the cost of doing so and help you gain an understanding of what certain convenience fees are for. Let’s start with the cost for using the software. With PawnMaster, there...

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