4 Signs Your Customer Service Strategy is Failing

How do you treat people who want to support your business? Do you put them on hold? Do you wait to...

Data Age Welcomes Onboard Check City, Full-Service 31-Store Chain

Data Age Business Systems, developer of PawnMaster, the industry-leading pawn management software...

Pawnbrokers 20/20 : If you fail to plan, you plan to fail

I once had a boss who used to say “If you fail to plan, you plan to fail.” I never forgot that and...

Mark Your Calendar: Windows 7 Support Ends January 14, 2020

You will no longer be able to get support for your Windows 7 system post from the mid-January 2020.

The Value of Customer Relations

Relationships are built from the heart. You have to want to help others and make the world a...

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How to Crush It on the Top 4 Social Media Platforms

How to Crush It on the Top 4 Social Media Platforms

You’ve heard it a million times. Entrepreneurs and solopreneurs need to use social media to grow their audience and interact with prospects and clients. It’s true. Social media is one of the most effective ways to get in front of the people you want to serve. But so...

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5 Ways to Spot a Liar

5 Ways to Spot a Liar

Is it ever OK to lie at work? In a recent poll we conducted on Twitter, we asked exactly this and 70 percent of respondents said yes. It made me wonder about the other 30 percent. Never lied? Really?

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Regulators crack down on Alphabet-backed payday lender

Regulators crack down on Alphabet-backed payday lender

Just months after Google banned payday loan advertisements, regulators have cracked down on a similar type of company backed by the venture capital arm of Google's parent company, Alphabet. The company, California-based LendUp, bills itself as an alternative to...

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5 Small Business Social Media Mistakes

5 Small Business Social Media Mistakes

Small businesses can use social media to boost sales and gain attention from potential customers. Unfortunately, a lot of small businesses make mistakes when trying to harness the power of social media. Some of those are rookie mistakes that are easy to avoid, if you...

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7 Toxic Thoughts That Are Sabotaging Your Success

7 Toxic Thoughts That Are Sabotaging Your Success

Your thoughts are powerful. It may sound farfetched to say that what you believe will come true and what you think about will come to you. But it's not really such a stretch. Your thoughts are directly connected to your actions and therefore to your outcomes. That...

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Is the IRS Targeting Small Businesses? Yep, Says One Expert

Is the IRS Targeting Small Businesses? Yep, Says One Expert

The “random” audits of small businesses and their owners’ tax returns by the U.S. Internal Revenue Service (IRS) to find unreported income has left the small business taxpaying community feeling like they are being picked on and unduly forced to go “through the...

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