Free Shipping, Smooth Shopping Experience Led to Spikes in Spending Cyber Monday

The power of discounts was on display yet again this year during the holiday shopping weekend as...

Thanksgiving and Black Friday 2018 Spending Up 6% Over Last Year, 5% for Small Businesses

Early shopping results from First Data’s Holiday Insights Dashboard have revealed overall spending...

How to Focus on Quality over Quantity with Social Media

Google ‘small business social media’ and you’ll find hundreds of articles touting the need to be...

Text Messaging: Opt-In Best Practices

Text messaging is a great service that you can provide to your customers to help keep them up to...

Cracking the Code on Heating and Cooling Costs for Your Business

Small businesses across the United States spend a staggering $60 billion on energy every year,...

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New for 2018: Productivity Reports in PawnMaster

PawnMaster is known for its robust reporting capabilities, and that's why we partnered with Vernon Stading of Devoted Pawn Consulting to create three custom reports to better serve PawnMaster users. Vernon has been servicing the pawn industry as a consultant for...

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Beyond the Shop: Encourage Layaway Sales

The next thing I would ask you to do is start encouraging layaways sales. As a manager, as an owner what you need to do is monitor your employees and make sure every time someone is looking at an item they are given the cash price and what it takes (minimum-down) to...

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Data Age Celebrates 30 Years of Innovation

Data Age Business Systems has reached an exciting milestone as the company celebrates 30 years of delivering innovative business management and point-of-sale software solutions to pawn shops, jewelry stores, gold, coin and second-hand dealers, and cell phone repair...

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Beyond the Shop: Upsell

Once we have decided if it’s a buy or sell then we check the customer history in our store. Have they picked up their items, because this might give us an opportunity to upsell that loan and add 10, 20, 30 percent to the value of the loan. Remember the bigger the loan...

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Beyond the Shop: Qualify Your Loans

Let’s talk about somethings you can do to make more money. First-things-first, you need to qualify the load. When a customer brings in merchandise, one of two things is going to happen, its going to be a load or you’re going to buy it. What I want to hear from my...

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What are Best Practices for Forfeiting Items?

My recommendation for pulling forfeits is, “be consistent”. I feel that this task should be done daily even if you only have one or two items on the forfeit list. One reason for this is if it's done frequently, it's a small task. But if allowed to build up, it can...

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Beyond the Shop: The Manager’s Circle

If you’re an owner or even a manager of a pawn shop, the one thing I would advise you to do is get out from behind the counter and stand in what I call the manager circle, which is a three-foot imaginary circle in front of the counter. Because, who do you want meeting...

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PRECIOUS-Gold steadies after worst fall since November 2016

The stronger dollar dampens demand for gold by making it costlier for buyers holding other currencies, while geopolitical uncertainty fuels interest in bullion as a safe investment. Spot gold was flat at $1,278.71 an ounce at 1434 GMT, while U.S. gold futures for...

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You NEED A Facebook Business Page

You need a Facebook Business Page, especially if you don’t have a website. Facebook's more than two billion monthly active users make it an impossible platform for any business to ignore and let’s face it, if your customers can’t find you on line why should you think...

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