4 Signs Your Customer Service Strategy is Failing

How do you treat people who want to support your business? Do you put them on hold? Do you wait to...

Data Age Welcomes Onboard Check City, Full-Service 31-Store Chain

Data Age Business Systems, developer of PawnMaster, the industry-leading pawn management software...

Pawnbrokers 20/20 : If you fail to plan, you plan to fail

I once had a boss who used to say “If you fail to plan, you plan to fail.” I never forgot that and...

Mark Your Calendar: Windows 7 Support Ends January 14, 2020

You will no longer be able to get support for your Windows 7 system post from the mid-January 2020.

The Value of Customer Relations

Relationships are built from the heart. You have to want to help others and make the world a...

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10 Expert Tips to Creating Repeat Business

10 Expert Tips to Creating Repeat Business

There’s good evidence pointing to the fact that existing customers are easier to sell to than new ones. In fact, over half of a small enterprise’s business comes from client you’ve already sold to before.

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15 Social Media Marketing Strategies the Pros Use

15 Social Media Marketing Strategies the Pros Use

More than 70 percent of small businesses plan on using social media for marketing this year, according to data from Infusionsoft. But not all of those businesses have an actual strategy. Posting content here and there isn’t going to be as effective as going in with a...

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14 Ways Your Retail Store Can Win the Holidays

14 Ways Your Retail Store Can Win the Holidays

The holiday outlook for retailers is merry and bright: The National Retail Federation expects holiday retail sales in November and December to increase between 4.3% and 4.8% over 2017, while Deloitte predicts growth of 5% to 5.6% compared to last year. What’s more,...

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How Sponsoring a Local Event Can Grow Your Business

How Sponsoring a Local Event Can Grow Your Business

There are more ways than ever to market to your audience, but businesses are overlooking some of the strategies available to them. According to an infographic from Zipsprout, sponsoring an event is one of the channels most businesses have yet to try.

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My Goldenballs Memoirs: My Employee Incentives Include Crack Dip

My Goldenballs Memoirs: My Employee Incentives Include Crack Dip

According to my employees, I make crack dip. It’s really nothing crazy and I haven’t had a flavor that was ever considered disagreeable. My secret ingredient supplier is no longer around, so I have had to find alternate resources and blends, but without fail I’m still...

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5 Habits All Small Business Owners Need for Success

5 Habits All Small Business Owners Need for Success

Starting a business takes vision, drive, and hard work. However, sometimes business owners get so used to putting all their time and energy into their business’ success that they are sabotaging their business’ future. From focusing on self-care to shifting your...

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The Lights Are Always On, and There’s Always Someone Home

The Lights Are Always On, and There’s Always Someone Home

No product or service – or end user – is perfect. This is especially true when it comes to hardware and software. Most entrepreneurial-dominated industries are successful because the people who make up the industry focus on what they do best. In the collateral lending...

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Master the Art of Local Marketing with these 12 Tips

Master the Art of Local Marketing with these 12 Tips

Local marketing has multiple benefits for a business. It offers you the opportunity to get your products and services in the face of new home-based customers and can elevate your business in the community. Your company can easily become a household name by being front...

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Free is Better Than Fast for Ecommerce Consumers

Free is Better Than Fast for Ecommerce Consumers

According to the 2018 annual eCommerce survey by Dotcom Distribution, more than 90% of the respondents placed a high value on free returns when they make an online purchase. A slightly higher number (91%) also said their future purchase is influenced by free shipping.

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5 Business Tax Breaks for Disasters

5 Business Tax Breaks for Disasters

On the heels of Hurricane Florence, businesses should be aware of tax breaks to help them through weather disasters resulting from nature or humans. Tax relief can help ameliorate the financial cost from the damage or destruction to your business property.

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You Have a Business Listing; Now What?

You Have a Business Listing; Now What?

Get Customer Reviews and Much More Business listings and online reviews have become increasingly important to online success. GatherUp is a service that helps businesses: encourage satisfied customers to leave both direct reviews and public online reviews; get...

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Google Plus to Shut Down: What Small Businesses Need to Know

Google Plus to Shut Down: What Small Businesses Need to Know

Google is shutting down Google+ as a social network, effective August 31, 2019. Google made the announcement on October 8, the same day as a Wall Street Journal story outlining that the data of a half million users was exposed. Google knew about the security issue...

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