4 Signs Your Customer Service Strategy is Failing

How do you treat people who want to support your business? Do you put them on hold? Do you wait to...

Data Age Welcomes Onboard Check City, Full-Service 31-Store Chain

Data Age Business Systems, developer of PawnMaster, the industry-leading pawn management software...

Pawnbrokers 20/20 : If you fail to plan, you plan to fail

I once had a boss who used to say “If you fail to plan, you plan to fail.” I never forgot that and...

Mark Your Calendar: Windows 7 Support Ends January 14, 2020

You will no longer be able to get support for your Windows 7 system post from the mid-January 2020.

The Value of Customer Relations

Relationships are built from the heart. You have to want to help others and make the world a...

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Giving Back – A Pawn USA

Giving Back – A Pawn USA

We're big about giving back here at Data Age/PawnMaster; we hold charity drives on an almost monthly basis, and blood donations every eight weeks. It's important to us to be seen as part of our community, and we love being able to give back in any way we can. When we...

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The Power of Eye Contact

The Power of Eye Contact

Sharing close rapport with someone is the basis of positive social connection. As that rapport grows, you begin to mirror the neural activity in each other’s emotional areas of the brain. You become in sync, like two pianos playing the same song. One way to build...

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10 Facebook Ad Best Practices for Small Businesses

10 Facebook Ad Best Practices for Small Businesses

Facebook has more than 2.2 billion monthly active users, making it a great place for businesses to reach consumers. Your business probably already has a Facebook page, but changes to the platform’s algorithm over the past few years has made it increasingly difficult...

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10 Ecommerce Best Practices for Small Business

10 Ecommerce Best Practices for Small Business

Recent numbers from Statista report there will be over 2 billion digital shoppers by 2021, that’s up from 1.66 billion in 2016. With those numbers, you’ll want to be sure to understand these ecommerce best practices.

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5 Strategies for Enjoying Your Workday

5 Strategies for Enjoying Your Workday

Self-care seems like a sacred word reserved for activities you do in the privacy of your home—things like yoga, long baths and quiet, meditative evenings. It’s a very deliberate form of care, a ritual we exercise full control over. But away from home, at places like...

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Workers Compensation: What You Need to Know

Workers Compensation: What You Need to Know

I've been in insurance for a long time, and have seen a good number of business owners and their employees sustain injuries—many very minor, some permanently life-altering, and a few unfortunately resulting in death. Most of these injuries could have been prevented,...

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5 Most Common Ways Small Business Can Use Funding from Kabbage

5 Most Common Ways Small Business Can Use Funding from Kabbage

Online lending continues to make a big impact on small business growth. A recent study conducted by NDP Analytics found that every $1 borrowed by small businesses produces $3.79 of gross output in local communities. It sums up to nearly $40 billion in economic growth...

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4-5-4 CALENDAR

4-5-4 CALENDAR

AN EXPLANATION OF THE 53-WEEK YEAR Dividing the retail calendar into 52 weeks of seven days each, or 364 days, leaves an extra day each year to be accounted for. As a result, every five to six years a week is added to the fiscal calendar. This anomaly has most...

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When Dealing with Insurance, Don’t Come Up Short

When Dealing with Insurance, Don’t Come Up Short

The pawn industry is alive and well, full of bright and forward thinking professionals as well as seasoned veterans who have seen it all, or at least know someone who has. Even with that much collective experience, the unexpected can and does happen. For nearly three...

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Feeling Trapped by Your Vendor?

Feeling Trapped by Your Vendor?

Choosing the correct vendors for your shop can seem like a daunting task, but you shouldn't feel like you're trapped when making your decision. We know that it's a lot to take in, that's why we at PawnMaster put together resources for people in the market to make a...

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How Important is Social Media Presence?

How Important is Social Media Presence?

If I would have told you ten years ago that Facebook would become the third most visited site in the world and a major player in the world of marketing and eCommerce, you would have looked at me like I had three heads. But that's exactly where we're at in this...

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