4 Signs Your Customer Service Strategy is Failing

How do you treat people who want to support your business? Do you put them on hold? Do you wait to...

Data Age Welcomes Onboard Check City, Full-Service 31-Store Chain

Data Age Business Systems, developer of PawnMaster, the industry-leading pawn management software...

Pawnbrokers 20/20 : If you fail to plan, you plan to fail

I once had a boss who used to say “If you fail to plan, you plan to fail.” I never forgot that and...

Mark Your Calendar: Windows 7 Support Ends January 14, 2020

You will no longer be able to get support for your Windows 7 system post from the mid-January 2020.

The Value of Customer Relations

Relationships are built from the heart. You have to want to help others and make the world a...

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FDIC and Operation Choke Point – Did they Lie?

On August 20th we posted about this article in the Wall Street Journal. In it the FDIC lawyers asked the courts dismiss a lawsuit that accused the regulators of a campaign to drive pawn shops, payday lenders and other businesses out of business by targeting their...

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Drone Wars

Google has unveiled some details about its drone delivery program, which it is testing in Australia. The project called Project Wing and has been in the works for two years. Amazon has also been testing the use of drones for delivery of items to its customers. Media...

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ATF Offers $10,000 Reward for Information on 18 Stolen Guns

The ATF is offering a $10,000 reward that leads to an arrest and convection of the thieves who took 18 guns from a Greer, South Carolina. The building had security bars at every point, except the doors. This is where the thieves broke in. They simply threw a piece of...

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Time Management Tool – Toggl.Com

Who Knows where the time goes? Time management tools, an absolute necessity in any business ( unless your business is just sitting on a lawn chair taking in the sun). Your business has many tasks, and if not measured and prioritized it will suffer from poor...

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Google Local Search: Can Your Customers Find You?

A key question to ask yourself as a business owner can be something as simple as, "Is my business Localized?" How many of you can think of businesses in your area that just don't show up in search engines, or show up with wrong information? Being found in Local Search...

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eBay Changes Outage Policy Without Giving Sellers Notice

When the eBay site goes down, the company is not committed to extending listings or refunding seller fees anymore. These changes were made - without informing sellers of the policy change. In 1999, when founder Pierre Omidyar and former eBay CEO Meg Whitman first put...

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South Africa: Illegal Diamond Ring Busted

South Africa: Illegal Diamond Ring Busted

An  alleged involvement in an illicit diamond dealing syndicate, forced police in South Africa to arrest 19 high-profile business leaders. They were caught as part of a countrywide sting targeting diamond traders, police said on Friday. Police believe they are part of...

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Selling Items to Pawnshops vs Selling on eBay

When it's time to get rid of some unwanted belongings, should people look at pawnshops or eBay to gain a little cash out of their spring cleaning? Here is Hot City Pawn's comparison. The benefit for selling to a pawnshop is that you get to work with a pawnbroker...

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