4 Signs Your Customer Service Strategy is Failing

How do you treat people who want to support your business? Do you put them on hold? Do you wait to...

Data Age Welcomes Onboard Check City, Full-Service 31-Store Chain

Data Age Business Systems, developer of PawnMaster, the industry-leading pawn management software...

Pawnbrokers 20/20 : If you fail to plan, you plan to fail

I once had a boss who used to say “If you fail to plan, you plan to fail.” I never forgot that and...

Mark Your Calendar: Windows 7 Support Ends January 14, 2020

You will no longer be able to get support for your Windows 7 system post from the mid-January 2020.

The Value of Customer Relations

Relationships are built from the heart. You have to want to help others and make the world a...

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Small Businesses Big Winners in Proposed Trump Tax Cuts

Small Businesses Big Winners in Proposed Trump Tax Cuts

Historic tax cuts for American small businesses could be just around the corner. In an announcement at the White House today, Treasury Secretary Steve Mnuchin unveiled proposed sweeping reforms to the tax code for all U.S. businesses. At the same time, President...

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$40 BILLION AT STAKE AS CONGRESS TAKES UP SWIPE FEES

$40 BILLION AT STAKE AS CONGRESS TAKES UP SWIPE FEES

Retailers and big banks are lining up for the beginning of a showdown on Capitol Hill this week as the House holds a hearing on legislation that would repeal debit card swipe fee reform that has saved merchants and their customers more than $40 billion over the past...

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What is an Integrated Marketing Campaign?

What is an Integrated Marketing Campaign?

This second installment looks at how to take a step back and watch how these moving parts interact by looking at a few hypothetical campaigns that bridge the gap between cyberspace, print, radio and television.

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What Is Integrated Marketing?

What Is Integrated Marketing?

At first glance, the statistics seem like they’re at odds with each other — as though someone had mixed some generational marketing numbers up and accidentally placed ones that spoke to Boomers’ shopping preferences beside stats for the Millennials.

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Understanding the Online Platform Economy

Understanding the Online Platform Economy

One of the major changes in the economy over the past two decades has been the rise of online platforms that facilitate peer-to-peer transactions. Instead of paying the owner of a parking garage to park your car or a hotel chain for a night’s stay, with these...

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Gold price on verge of breaking 6-year downtrend

Gold price on verge of breaking 6-year downtrend

While iron ore and copper prices were marked down sharply on Tuesday, gold managed to turn around a weak start to the day to eke out a slight gain by the end of regular trading. In brisk dealings on the Comex market in New York gold for delivery in June was exchanging...

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Blue HPHT Synthetic Diamond Over 10 Carats

Blue HPHT Synthetic Diamond Over 10 Carats

In September 2016, GIA’s Hong Kong laboratory tested a 10.08 ct blue synthetic diamond grown by the high-pressure, high-temperature (HPHT) method. This was the largest HPHT synthetic diamond recorded to date. It was also the largest HPHT blue synthetic diamond GIA has...

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20 Ideas for Earth Day Promotions

20 Ideas for Earth Day Promotions

Earth Day is just around the corner. And for businesses, the holiday offers some unique promotional opportunities. Whether you sell eco-friendly products in a retail setting or run a service-based business online, there are things you can do to promote your business...

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Jade Report: Increased Mining Creates Large Stockpiles

Jade Report: Increased Mining Creates Large Stockpiles

The Chinese retail market has been cooling off, but jade mining in the Kachin province of Myanmar has been on the increase, causing a massive inventory buildup, according to a report by the Ash Center for Democratic Governance and Innovation of Harvard University. The...

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Synthetic Emeralds Grown by Richard Nacken in the Mid-1920s

Synthetic Emeralds Grown by Richard Nacken in the Mid-1920s

The early technology for producing gem-quality synthetic emerald has long been a matter of speculation. In particular, the initial methods used for crystal growth by Interessen-Gemeinschaft Farbenindustrie Aktiengesellschaft, known as IG Farben, in Germany from 1935...

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