4 Signs Your Customer Service Strategy is Failing

How do you treat people who want to support your business? Do you put them on hold? Do you wait to...

Data Age Welcomes Onboard Check City, Full-Service 31-Store Chain

Data Age Business Systems, developer of PawnMaster, the industry-leading pawn management software...

Pawnbrokers 20/20 : If you fail to plan, you plan to fail

I once had a boss who used to say “If you fail to plan, you plan to fail.” I never forgot that and...

Mark Your Calendar: Windows 7 Support Ends January 14, 2020

You will no longer be able to get support for your Windows 7 system post from the mid-January 2020.

The Value of Customer Relations

Relationships are built from the heart. You have to want to help others and make the world a...

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2014’s Hacking Pain is Cyber Security’s Gain

First it was Target TGT +0.93% that got hacked over the Christmas holiday and that has the company bracing for a fierce backlash after it disclosed that over 70 million credit cards and other customer data was “compromised.” Read article here

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Mirage Las Vegas To Host Pawn Expo 2014

The National Pawnbrokers Association’s (NPA) Pawn Expo 2014 will be held July 8-10 at the beautiful Mirage Las Vegas, situated at the heart of the Las Vegas Strip. Pawn Expo is the largest and most comprehensive convention and trade show in the pawn industry. Read...

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Pawning Through the Ages

For thousands of years, people all over the world have from time to time found themselves with one problem in common—the need for fast cash. And for almost as long, there’s been one easy way to solve it: To “pawn” personal items of value for a cash loan. Read whole...

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We need federal, not state, gun policy

(CNN) -- Former New York Mayor Michael Bloomberg plans to spend $50 million of his own money to build a state-by-state grass-roots network focused on stemming the tide of gun violence by expanding the background check system for gun buyers. Read article here  ...

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Five Bookkeeping Tips for Business Owners

Adopting some good habits can help stave off costly errors when it comes to record-keeping. It can also help you to stay out of trouble with the Internal Revenue Service. Here are five bookkeeping tips for entrepreneurs. Read on for tips here  

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5 men wanted in armed robbery at pawn shop

Police are hoping surveillance photos will help them locate the five men wanted for robbing a pawn shop in north Houston. It happened just after 4 p.m. on Wednesday, March 26 at the Diamond Pawn Shop at 8900 Jensen. Read more!

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Diamond shortage: Prices set to rise

Diamonds may be forever, but supplies are fading fast. After two fruitless decades of diamond exploration, mining companies are now scraping the bottom of their existing assets, facing a seemingly inevitable decline in production from 2019. Read entire article here

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New rules for Greenwood pawn shops

Pawn shops, gold buyers and used video game dealers must now get a license to operate in Greenwood. Secondhand stores, pawn shops and similar businesses must purchase a $25 permit; keep better records; and share information with police, under the new ordinance. Read...

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