Refining Matters: Focus on the Pawn Industry

The pawn industry enjoys a unique relationship with United PMR. As the largest US-owned primary...

Amazon to start collecting state sales taxes everywhere

On Saturday Amazon (AMZN) will start collecting sales taxes on purchases in the last four states...

Small Businesses Take Center Stage at Facebook Summit

Facebook has introduced a new way for Pages to connect with Instagram and another to widen or...

Behind the Counter: Qualifying Customers

When it comes to running a successful pawn business, one of the most important skills for a broker...

What is WiFi Marketing and How Can it Help Your Small Business?

WiFi marketing is being touted as the latest must-have for your small business toolbox. There’s...

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How Important is Social Media Presence?

If I would have told you ten years ago that Facebook would become the third most visited site in the world and a major player in the world of marketing and eCommerce, you would have looked at me like I had three heads. But that's exactly where we're at in this...

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Make Facebook Work for You

As a former business owner in the retail space, my partner and I knew what it meant to face challenges. These challenges could range from the day-to-day "running a business" issues, to people problems, to dealing with local ordinance, the up and downs of revenue, the...

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New for 2018: Productivity Reports in PawnMaster

PawnMaster is known for its robust reporting capabilities, and that's why we partnered with Vernon Stading of Devoted Pawn Consulting to create three custom reports to better serve PawnMaster users. Vernon has been servicing the pawn industry as a consultant for...

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Beyond the Shop: Encourage Layaway Sales

The next thing I would ask you to do is start encouraging layaways sales. As a manager, as an owner what you need to do is monitor your employees and make sure every time someone is looking at an item they are given the cash price and what it takes (minimum-down) to...

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Data Age Celebrates 30 Years of Innovation

Data Age Business Systems has reached an exciting milestone as the company celebrates 30 years of delivering innovative business management and point-of-sale software solutions to pawn shops, jewelry stores, gold, coin and second-hand dealers, and cell phone repair...

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Beyond the Shop: Upsell

Once we have decided if it’s a buy or sell then we check the customer history in our store. Have they picked up their items, because this might give us an opportunity to upsell that loan and add 10, 20, 30 percent to the value of the loan. Remember the bigger the loan...

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Beyond the Shop: Qualify Your Loans

Let’s talk about somethings you can do to make more money. First-things-first, you need to qualify the load. When a customer brings in merchandise, one of two things is going to happen, its going to be a load or you’re going to buy it. What I want to hear from my...

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What are Best Practices for Forfeiting Items?

My recommendation for pulling forfeits is, “be consistent”. I feel that this task should be done daily even if you only have one or two items on the forfeit list. One reason for this is if it's done frequently, it's a small task. But if allowed to build up, it can...

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